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FAQS

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Do you offer delivery within the UAE ?

Yes, we provide fast & free delivery across all Emirates, with estimated delivery within 1–2 business days

Do you ship internationally ?

Yes, we deliver to GCC countries and the Middle East through trusted courier partners

Can I track my order ?

Of course! Once your order is shipped, you’ll receive a tracking number by email or WhatsApp

What payment methods are available ?

We accept:
• Cash on Delivery (COD)
• Credit/Debit Cards (Visa / MasterCard / Apple Pay)
• Installment payments via Tabby & Tamara – 0% interest

Is your website secure for online payment ?

Yes, we use SSL encryption and trusted global payment gateways to ensure complete security

Do I need an account to place an order ?

No, you can checkout as a guest — but creating an account helps you track your orders easily

Do you offer discounts or promotions ?

Yes! We regularly launch exclusive offers on our best-selling packages like the Moroccan Indigo & Cheesecake Sets

Can I modify my order after payment ?

If the order hasn’t been shipped yet, contact us immediately via WhatsApp for updates

Are Shahd Beauty products natural ?

Yes 💎 all our products are 100% natural, free from parabens, sulfates, and silicones.

How can I contact Shahd Beauty support ?

WhatsApp: Click here to chat
Email: info@shahdbeauty.ae
Working Hours: Sunday–Thursday, 10 AM – 7 PM (UAE Time)